Mack truck repair at CTR Repair in Concord NC
Mack PTT Factory Diagnostics

Mack Truck
Repair Services

From Anthem highway tractors to Granite dump trucks, CTR Repair delivers dealer-level Mack diagnostics at independent shop pricing. MP7, MP8, mDRIVE — we know Mack inside and out.

All
Models Serviced
MP7/MP8
Engine Platforms
PTT
Diagnostic Tool
Off I-85
Location
Mon–Fri 7:00 AM – 5:00 PM
2931 Armentrout Dr, Concord
(704) 786-0132
Mack PTT Diagnostics
Models We Service

Every Mack Model

Mack Anthem

Flagship highway tractor. Day cab, 48" and 70" sleeper variants with MP8 or MP7 power.

Mack Pinnacle

Workhorse predecessor still running millions of miles. Full drivetrain, electrical, and chassis service.

Mack Granite

Dump trucks, mixers, roll-offs, heavy-haul. Suspensions, PTOs, hydraulics, and body-chassis interface.

Mack TerraPro

Cabover for refuse, concrete, and front-discharge mixer. Low-entry cab maintenance, Cummins and Mack power options, Allison transmission service.

Mack LR / LR Electric

Modern refuse chassis including CNG variants. Full chassis and drivetrain service.

Mack MD6 / MD7

Medium-duty Cummins B6.7 powered with Allison transmissions. Box trucks, flatbeds, service bodies.

Mack engine repair at CTR
Engine Expertise

MP7, MP8 & mDRIVE

Mack MP8 (13-Liter)

415–505 HP

Volvo D13-based platform diagnostics and repair, wave piston technology and injector service, turbo compound power unit, EGR cooler and valve replacement, DPF regeneration and DOC/SCR aftertreatment repair, VGT turbocharger rebuild and replacement.

Mack MP7 (11-Liter)

325–425 HP

Volvo D11-based platform — full service, common rail fuel system and injector replacement, overhead adjustments, compression brake (Mack PowerLeash) adjustment and repair, coolant leak diagnosis.

Cummins B6.7 (MD Series)

200–325 HP

Medium-duty power for MD6/MD7. Full fuel system, turbo, and aftertreatment service.

mDRIVE Transmission Service

Shift quality complaints and clutch actuator service
Software updates via Mack Premium Tech Tool (PTT)
Clutch replacement — including twin-disc mDRIVE HD
Output shaft and range cylinder repairs
Integration with engine brake and cruise control
Common Issues

Mack Problems We Fix

Aftertreatment / Emissions System Failures

DEF quality sensor faults, SCR efficiency codes, DPF soot loading. Common codes: SPN 4094, SPN 3226, SPN 5246, P20EE.

EGR Cooler Leaks

MP7 and MP8 prone to EGR cooler cracking, especially in high-idle vocational applications.

VGT Turbo Actuator Problems

Variable geometry turbo sticking, causing low-boost codes and reduced power.

mDRIVE Clutch Wear & Shift Complaints

Hard shifts, gear-hunting on hills, premature clutch wear in vocational duty cycles.

Coolant Leaks

Water pump weep holes, thermostat housing cracks, EGR cooler failures, charge air cooler leaks.

Electrical / Multiplexing Issues

EPDM and body-builder interface wiring problems. Phantom warning lights, CAN bus faults.

Air System & Brake Issues

Governor leaks, air dryer failures, brake chamber problems. Bendix ABS/ATC service.

A/C System Failures

Blend door actuator failures, compressor clutch issues, evaporator leaks.

Full Service

Comprehensive Service Menu

Preventive Maintenance

Mack ASIST-compliant PM programs, DOT annual inspections, pre-trip / post-trip issue resolution.

Engine Repair & Overhaul

In-frame and out-of-frame MP7/MP8 overhauls, injector replacement, head gasket and cylinder liner repair, engine brake adjustment.

Transmission Service

mDRIVE clutch replacement and calibration, Fuller manual transmission rebuild, Allison automatic service, PTO installation and repair.

Electrical & Diagnostics

Mack Premium Tech Tool (PTT) diagnostics, VMAC IV controller diagnostics, aftertreatment diagnosis, wiring repair and harness fabrication.

Steering & Suspension

Front axle and king pin, power steering, air-ride suspension, camelback and spring suspension, alignment — steer and tandem.

Brake Service

Foundation brake reline, Bendix ABS diagnosis, air system leak-down testing, automatic slack adjuster replacement.

Cooling System

Radiator repair and replacement, water pump, charge air cooler, fan clutch, coolant flush.

Hydraulic Systems (Vocational)

Dump body hydraulic cylinder and pump repair, refuse packer hydraulic service, mixer drum drive and charge maintenance, PTO-driven hydraulic diagnostics.

Why CTR

Why Choose CTR for Mack

Mack Premium Tech Tool (PTT) — dealer-level diagnostics at independent shop pricing
All Mack models — Anthem, Pinnacle, Granite, TerraPro, LR, MD series
MP7 and MP8 engine specialists — overhauls, injectors, aftertreatment
mDRIVE automated transmission service and clutch replacement
Vocational expertise — dump trucks, mixers, refuse, hydraulic systems
Convenient I-85 location in Concord — easy Class 8 access
Fleet-friendly — PM programs, digital reporting, priority scheduling
Honest pricing — transparent estimates before work begins
CTR service bay
Undercar service
CTR facility
Professional tools
Service Area

Mack Repair Near You

CTR Heavy Duty — Armentrout Dr

2931 Armentrout Dr, Concord, NC 28025
Mon–Fri 7:00 AM – 5:00 PM
Easy Class 8 access — I-85 Exit 58
(704) 786-0132

Serving the greater Charlotte metro area:

ConcordCharlotteKannapolisMooresvilleHuntersvilleGastoniaSalisburyStatesvilleHarrisburgAlbemarleIndian TrailMonroeLincolntonMidland
Common Questions

Mack Truck FAQ

Mack Down?
We Get It Running.

Call CTR Repair for Mack diagnostics, repair, or fleet maintenance. Dealer-level capability at independent shop pricing.

2931 Armentrout Dr, Concord, NC 28025Mon–Fri 7:00 AM – 5:00 PM