Privacy Policy

Introduction

Cars, Trucks & RVs Inc. ("CTR Repair," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.ctrrepair.com or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and mailing address when you contact us or request a service.
• Vehicle Information: Make, model, year, VIN, and service history related to repairs performed at our facilities.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device to improve your browsing experience and analyze website traffic.

How We Use Your Information

• To provide, maintain, and improve our repair and maintenance services
• To communicate with you about appointments, service updates, and estimates
• To send service reminders and maintenance recommendations
• To analyze website usage and improve our online presence
• To comply with legal obligations, including DOT and state inspection record-keeping requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us: