Why Concord & Kannapolis Trust CTR Repair
Family-owned since 1995. ASE-certified technicians. Industry-leading warranty on parts AND labor — auto and heavy-duty. See how CTR stacks up against dealerships, chains, and other independents.
How CTR Compares
Compare CTR Repair to dealerships, national chains, and other independent shops. See why more customers in Concord and Kannapolis choose CTR.
| Category | CTR Repair | Dealerships | National Chains | Other Independents |
|---|---|---|---|---|
| Warranty Coverage | Auto: 3yr/36K · Heavy-Duty: 1yr/Unlimited Miles | 12-36 Months / 12-36K Miles (OEM only) | 24 Months / 24K Miles (Limited) | 12 Months / 12K Miles (Limited) |
| Experience & History | 30+ Years (Since 1995) | Varies by brand | 20-50 Years (Corporate) | 5-20 Years (Varies widely) |
| Specializations | Heavy-Duty, Trucks, RVs, Auto (All Makes) | Single brand only | Auto only | Typically auto only |
| Locations & Convenience | 3 Locations (Concord & Kannapolis) | 1-5 locations (brand-specific) | Multiple nationwide | 1-2 local shops |
| Certifications | ASE-Certified Technicians | Brand-certified | ASE-certified (varies) | ASE-certified (varies) |
| Ownership Model | Family-Owned Since 1995 | Corporate chains | National corporations | Owner-operated |
| Transparency & Pricing | Fair pricing, honest diagnostics | Premium pricing | Competitive but limited depth | Variable by shop |
| Service Quality | Custom repair plans, all makes/models | OEM standards only | One-size-fits-all | Skill-dependent |
By the Numbers
Years in Business
Convenient Locations
Vehicles Serviced
Star Average Rating
What Makes CTR Different
30+ Years in Business
Since 1995, CTR has been serving Concord and Kannapolis with trusted, family-owned service. That's three decades of proven expertise.
Heavy-Duty + Auto Under One Roof
No other shop in the area combines commercial truck/RV repair with full-service automotive. We handle everything from pickups to semis to cars.
Industry-Leading Warranty
Auto repairs: 3 years/36,000 miles. Heavy-duty and RV: 1 year/unlimited miles. Parts AND labor covered. Most shops can't come close.
ASE-Certified Technicians
Our team holds ASE certifications and undergoes continuous training. You're getting expert-level diagnostics and repairs.
All Makes & Models
Don't get locked into a single brand. We service cars, trucks, RVs, and diesel engines — domestics and imports, new and old.
Family-Owned Values
We treat every customer like a neighbor. No corporate policies, no pressure sales — just honest service at fair prices.
Customer Reviews & Trust
With over 200 five-star reviews across Google, Facebook, and our website, customers consistently praise CTR for honest service, fair pricing, and expert workmanship. Our 30-year track record speaks for itself.
After visiting 5 dealerships, CTR fixed my truck in one day at half the price. Honest, expert work.
— Mike D.
Family-owned shop with real expertise. They treat you like a neighbor, not a transaction.
— Sarah T.
The warranty gave me peace of mind. They stand behind their work 100%.
— James R.
Why Choose CTR?
- Unmatched Warranty: Auto: 3yr/36K. Heavy-duty: 1yr/unlimited miles. Parts AND labor — no competitor comes close.
- Unique Expertise: The only shop in the area offering heavy-duty truck and RV repair alongside full-service auto repair.
- 30 Years of Trust: Family-owned since 1995 with a proven track record and hundreds of five-star reviews.
- Expert Technicians: ASE-certified and continuously trained — not chain-shop employees, but skilled professionals.
- Fair Pricing: No dealership markup, no pressure sales — just honest diagnostics and transparent pricing.
Why Choose CTR FAQ
Six questions about choosing the right repair shop — answered directly.
Our Three Locations
Whether you drive a truck, car, or RV, visit any of our three locations in Concord and Kannapolis. Same trusted service, industry-leading warranty, same family-owned values.